Distribute your chat bot surveys

We’re excited to announce the latest major Surveybot update that enables you to promote and distribute your surveys on Facebook and Messenger. There are 2 new modules in Surveybot, Audiences are now known as “Panels” and there’s a new module called “Campaigns”. Check out the details below on how they work:


Panels are made up of respondents who answer your surveys. Each Facebook page that you use for your surveys will have it’s own panel.

Chat bot survey panels


You can segment your panels based on your own conditions. Currently Surveybot enables you to segment based on respondents that have completed or not completed surveys. We’re adding more conditions to segment by but if you need a new condition please contact us.

Chat bot panel segments


Campaigns enable you to distribute your surveys over Facebook. There are 3 types of campagins which are Facebook Posts, Facebook Ads and Surveybot Panels.

Chat bot campaigns

Facebook Post

The Facebook Post campaign enables you to promote your Survey as a Facebook post on your Facebook pages. You can also link existing Facebook posts to your campaigns if you want to create posts outside of Surveybot.

Chat bot Facebook Post

Facebook Post Comments

This is a cool feature with Facebook post campaigns where you can automatically start a Messenger conversation with your Survey whenever someone comments on your post. Try out our example post here.

Facebook Post comment chat

Facebook Ads

This is the most powerful way to promote your survey. In Surveybot you can design the message to be sent to people when they click on your ad. Then create your ad in Facebook and link it to your Surveybot campaign.

Chat Bot survey Facebook Ad

Panel Campaigns

Once you’ve built up your panels in Surveybot you can send surveys directly to your respondents over Messenger using Panel campaigns. You can also send your surveys to specific panel segments. This can be handy for things like incomplete surveys.

Chat bot Panel Campaign

Campaign Performance

Track the performance of your campaigns based on your survey response completion rates. See which campaigns are performing best for your surveys!

Chat bot survey campaign performance

We hope you like this update! If you have any feedback or other suggestions please get in touch via email support@sb-blog.azurewebsites.net


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