As of 12:00am – 1 August 2019 Facebook has gone live with Subscription Messaging for bots on Facebook Messenger. Here is a refresher on what this means for your Messenger bots. How Subscription Messaging works...
Liam HoulahanWhy chatbots are the future of market research
Email is going the way of snail mail. You don’t know whether your mail was received, it takes too long to get a response, and most people see impersonal mail as junk. If you are conducting market research, you wouldn’t...
New Messenger bots have resumed
We’re pleased to share that Facebook has resumed allowing new Messenger bots on to their platform following the paused which started a month ago. You can read more on the announcement from Facebook at F8 here...
How chatbot surveys can improve your customer service on Facebook Messenger
Facebook Messenger has over 1.3 billion monthly users, making it an ideal platform to connect with the people interested in your company. Good customer service requires your conversations on Messenger to be effective...
4 Ways to Improve Chatbot Survey Response Rates from Facebook Ad Campaigns
How to Improve your Chatbot Survey Response Rates Once you’ve created your Facebook Ad campaign and synced it with Surveybot, you are all set to start collecting the chatbot survey responses you need. However, if...
Surveybot enables you to build chat bot surveys and distribute them on the platforms your customers are already using. We are currently on Facebook Messenger and Facebook Workplace.
Surveybot is now an official Facebook Workplace Partner
We’re excited to announce that Surveybot is now an official Facebook Workplace Product Partner. Ever since we started supporting Facebook Workplace we’ve seen a lot of interest in using chatbot surveys...
Humanize your Surveys with new chatbot features
Surveybot has some exciting new features to make your surveys more human to help get more responses! Thanks again to everyone that has shared their feedback with us. If you have any suggestions please feel free to get...
Realtime Question & Message Previews
Surveybot has some exciting new features we think you’ll like! Thanks again to everyone that has shared their feedback with us. If you have any suggestions please feel free to get in touch! As you build your...
Rich content chatbot messages & more!
Here’s all the details of our latest Surveybot update for June. This is the first update since launching our beta. Thanks again to everyone that has shared their feedback with us. If you have any suggestions...
Surveybot Beta
We’re excited to announce the launch of our beta. Thank you to everyone who has helped us thus far with their feedback. It’s been very helpful. Here’s a rundown of all the new features available: New...
Manage your Messenger Pages
Thank you all for your feedback on Surveybot, there’s been a number of updates over the past couple of weeks. We’ll be announcing more updates very soon as well as some major changes to Surveybot. In the...
Distribute your chat bot surveys
We’re excited to announce the latest major Surveybot update that enables you to promote and distribute your surveys on Facebook and Messenger. There are 2 new modules in Surveybot, Audiences are now known as...
New updates – April
We’ve continued developing Surveybot based on your feedback. Thanks for all your feedback and do keep it coming. Check out the latest updates below: Email alerts You can now get an email alert whenever someone...
Decrease Survey Abandonment
Survey abandonment is a huge problem most will face when conducting surveys with their audience. There are a multitude of reasons for this. We’re super excited for chat bot surveys and how the conversational...
Profile fields
We’re excited to announce the launch of Profile Fields. Profile fields allow you to link any question that you ask in your surveys back to fields on your respondents profiles. This can be handy for things like CRM...
New question types
We’ve added some new question types so you can get even better data from your surveys. Check them out below: Email With the email question type you can capture valid email addresses from your respondents. Handy if...
New Updates – 08 March
We’ve been working hard this week and have made some updates to Surveybot to help improve your surveys. Here’s a quick snapshot of some of the updates below: Add images to questions You can now add images to...
New updates – February
We’ve been working hard this week and have made some updates to Surveybot to help improve your surveys. Here’s a quick snapshot of some of the updates below: Question Logic You can now setup conditions to...
Surveybot Alpha is here
We’re pleased to announce the launch of the Surveybot alpha release. We’ve been working really hard on making Surveybot more intuitive for everyone to use. That means not just for businesses or organisations...
Create your own chatbot surveys that
respondents can answer via Facebook Messenger or Facebook Workplace.